Terms & Conditions

Last updated: December 2025
 These Terms & Conditions govern the use of the website eastcoastdiesel.net.au and outline the conditions under which East Coast Diesel & Auto Electrical provides mobile diesel mechanical, auto electrical, breakdown and heavy-vehicle services across the Hunter Region, Maitland, Cessnock and the Central Coast.

By accessing this website or booking a service, you agree to be bound by the following terms. If you do not agree, please discontinue use of this website.

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Definitions

“Business”, “we”, “us”, “our” refers to East Coast Diesel & Auto Electrical (East Coast Diesel & Performance Pty Ltd), ABN 34 673 999 801.
 “Client”, “you”, “your” refers to any individual or business using our website or engaging our services.


 “Services” include all mobile auto electrical work, diesel diagnostics, heavy-vehicle repairs, emergency breakdown assistance, air conditioning servicing and related offerings described throughout our website.

Use of This Website

You may browse this website for general information about our diesel and auto electrical services. You agree not to:

  • Misuse the website in any unlawful manner
  • Attempt unauthorised access to backend systems
  • Use any content for commercial reproduction without written consent

We may update, modify or remove website content at any time without notice.

Service Availability

Our mobile services operate within the Hunter Region, including Maitland, Rutherford, Cessnock, Thornton, Kurri Kurri and surrounding areas (as outlined on our service pages ).

Service availability may vary due to workload, travel times, parts supply, weather conditions, property access or site-safety considerations. Travel charges may apply for remote or extended-distance callouts.

Quotes, Pricing & Payment

Quotes

All quotes are provided based on the information supplied at the time of enquiry. Pricing may change if additional faults are identified during inspection, or if specialised diagnostic work, additional labour or unforeseen parts are required.

Payment Terms

Payment is due upon completion of work unless otherwise agreed in writing. Accepted payment methods may include EFTPOS, bank transfer or other methods specified at the time of service.

Travel & Callout Fees

Callout or travel fees may apply depending on the client’s location, vehicle type, or after-hours timing.

Parts & Special Orders

Parts ordered specifically for a job may require upfront payment. Returns or cancellations on special-order components may not be accepted.

Cancellations & Rescheduling

If you need to cancel or reschedule, please provide as much notice as possible.
 Fees may apply for:

  • Last-minute cancellations
  • Attendance where the vehicle or equipment is not accessible
  • Unsafe or unsuitable site conditions preventing work from being carried out

Service Conditions & Liability

Diagnostics & Repairs

Our technicians apply industry-standard diagnostic processes for diesel engines, heavy vehicles, trucks, utes and machinery. Diagnostics may not identify all underlying issues during the initial assessment.

No Guarantees on Pre-Existing Damage

We may not be held responsible for:

  • Pre-existing wiring faults
  • Hidden component failures
  • Aftermarket system complications
  • Previous incorrect installations
  • Wear-and-tear or age-related component breakdowns

Third-Party Repairs

We are not liable for work completed by other technicians or workshops before or after our service.

On-Site Safety Requirements

Clients must ensure safe, accessible working conditions. Work may be refused or delayed if an environment is unsafe or non-compliant.

Warranties

Labour

Workmanship warranties apply only to labour performed directly by East Coast Diesel & Auto Electrical and within reasonable industry standards.

Damage due to misuse, neglect, further faults, environmental conditions or unauthorised modifications is not covered.

Parts

Parts are covered by manufacturer warranties only. Coverage varies by supplier and part type.

Emergencies & After-Hours Services

Emergency callouts depend on technician availability. Response times may vary based on location, traffic and workload.

Use of the term “emergency” does not imply guaranteed attendance or response time.

Website Content Accuracy

While we aim to keep all information accurate and up to date, the content on this website may contain typographical or technical errors.

We may update service information, pricing, availability or descriptions at any time.

Links to Other Websites

Any external links on this website are provided for convenience only.
 We do not control or endorse external websites and accept no responsibility for their content or privacy practices.

Intellectual Property

All website content—including text, images, graphics, service descriptions, branding and structure—is the intellectual property of East Coast Diesel & Auto Electrical unless otherwise stated.

Content may not be copied, re-uploaded or redistributed without written permission.

Privacy

Any personal information submitted through our contact forms, email or direct communication is handled in accordance with our Privacy Policy (available on our website).

This includes information collected during bookings, diagnostics, on-site visits or follow-up communications.

Limitation of Liability

To the extent permitted by Australian Consumer Law:

  • We exclude liability for loss resulting from delays, parts shortages, site conditions or pre-existing mechanical issues
  • We are not liable for indirect, incidental or consequential damages
  • Our liability is limited to the re-performance of services or the cost of providing the service again

Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.
 Any disputes arising from these terms shall be subject to the jurisdiction of NSW courts.

Contact Details

For questions or concerns regarding these Terms & Conditions, please contact:

East Coast Diesel & Auto Electrical
 Email: admin@eastcoastdiesel.net.au

Phone: 0403 400 517